Frequently Asked Questions
Everything you need to know about your Duckfeet journey.
What makes Duckfeet footwear unique?
Duckfeet are handcrafted using high-quality, eco-friendly terracare® leather and natural crepe rubber soles. Our minimalist design allows your feet to move naturally, providing a wide toe box for maximum comfort and long-term durability.
How do I find the right size?
Our footwear follows European sizing. Since every foot is unique, we recommend measuring your foot from heel to toe and consulting our detailed size guide. If you are between sizes, we generally suggest sizing up for the best fit.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Standard orders typically process within 1-2 business days and arrive within 5-7 business days. Shipping costs are calculated at checkout based on your location.
Can I return or exchange my order?
Yes, we accept returns and exchanges within 30 days of purchase, provided the items are in unworn, original condition with all packaging. Please visit our Returns Portal to start the process.
How should I care for my leather boots?
To extend the life of your Duckfeet, we recommend applying a natural leather conditioner or cream regularly. This keeps the leather supple and maintains its water-resistant properties. Avoid direct heat sources when drying wet boots.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.